Shipping and Return Policy

Shipping policy

Physical Items:

Physical items will be shipped via USPS and shipping rates will be calculated based on the size and weight of the crochet item ordered.
Shipping rates will be displayed at checkout before you complete your purchase.
Estimated delivery times will vary depending on your location and the shipping method chosen at checkout.

Processing Time:

Please allow 5-7 business days for processing of your order, excluding weekends and holidays.

International Shipping:

Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if applicable, so you can track your package's journey.

Delivery Issues:

If you encounter any issues with the delivery of your order, please contact me at christine@chipperplushies.com and I will do my best to assist you.

Returns and Exchanges:

Unfortunately, I do not accept returns or exchanges. Once an order has been placed and processed, it is considered final.

Damaged Items:

Please inspect your order when you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that I can evaluate the issue and make it right.

Cancellation Policy:

Cancellation of orders is not possible once they have been processed and confirmed. Please review your order carefully before completing your purchase.

Contact Us:

If you have any questions or concerns regarding our return policy, please don't hesitate to contact me at christine@chipperplushies.com. I'm happy to help you!

By completing a purchase with me, you agree to abide by the terms and conditions outlined in this return and refund policy.

Thank you for your understanding and cooperation. I appreciate your business!